Welcome to Nova Carpet Cleaning Hornsby! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect
Personal Information: When you engage with our services, we may collect personal information such as your name, address, phone number, and email address. This information is necessary for providing our carpet cleaning services and communicating with you.
Payment Information: If you make a payment through our website, we may collect payment details, including credit card information. We use secure payment processing services to safeguard your financial information.
Website Usage Data: We may collect non-personal information such as your IP address, browser type, and operating system. This information helps us improve our website and track user trends.
How We Use Your Information
Service Delivery: We use your personal information to provide the carpet cleaning services you requested. This includes scheduling appointments, communicating with you, and delivering a satisfactory cleaning experience.
Payment Processing: Your payment information is used for processing transactions and ensuring the financial aspects of our services are handled securely.
Communication: We may use your contact information to send important updates, confirmations, and promotional offers related to our services. You can opt-out of promotional communications at any time.
Data Security: We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, and destruction.
Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies: Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the last update will be modified accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the use of your personal information, please contact us at info@novacarpetcleaninghornsby.com.au
Thank you for choosing Nova Carpet Cleaning Hornsby!